The Total Quality Management (TQM) strategic plan for 2024-2028 outlines a structured approach to elevate academic, research, service, and administrative quality at VinUniversity. The strategy is organized into yearly themes, utilizing the PDCA (Plan-Do-Check-Act) cycle for continuous improvement.
In 2024, the focus is on assessment and initial enhancements. The strategy involves setting quality objectives for academic, research, and administrative functions aligned with the university’s mission. Key areas for enhancement will be identified, quality policies refined, and a thorough analysis of current QA practices conducted. The QA structure will be reinforced with clear roles and responsibilities, establish a central QA committee, and review the existing QMS. Outcomes include identifying key areas for improvement, implementing initial enhancements, and establishing a Quality Manual. Subsequent years from 2025 to 2026 emphasize systematic enhancements, standardization, and integration of advanced quality practices, including AI, into daily operations and fostering innovation. Evaluation and benchmarking against global standards are prioritized in 2027, alongside comprehensive audits and recognition of internal excellence in quality management. The plan culminates in 2028 with efforts to consolidate gains, ensure sustainability through long-term planning, and develop a new strategic roadmap for continued quality improvement, supported by investments in technology and infrastructure. This strategic plan aims to establish a culture of continuous improvement across all university functions, fostering excellence and sustaining a competitive edge in pursuing the university’s mission and vision.
Access this link to read the full document: VinUni Staff Sharepoint
Table of content:
I. Purpose
II. Scope
III. Guiding Principles
IV. Quality Objectives
V. Quality Framework
VI. Academic Quality Management and Assurance Framework
VII. TQM 2024-2028 Strategic Plan (Strategy, System, Instrument)
-
2024: Assessment and Initial Enhancements
-
2025: Systematic Enhancements and Standardization
-
2026: Advanced Quality Practices and Innovation
-
2027: Evaluation and Global Benchmarking
-
2028: Consolidation and Future Planning