Service Standards for Facilities

TABLE OF CONTENTS

This document defines and explains the levels of service related to facilities management that can be expected from the VinUniversity Operations Department.

Access this link to read the full document: VinUni Staff Sharepoint (Using Vingroup account) (English) or (Vietnamese)

Status and Details

This document defines and explains the levels of service related to facilities management that can be expected from VinUniversity Operations Department.

Reference Number:

VU_CSVC02

Document Type:

Policy

Issuing By:

VinAcademy Education and Training LLC/VinUniversity

Issuing Date:

Nov 20, 2020

Applying for:

VinUniversity Faculty Members and Staff

Security Classification:

Internal

Record of Changes

Revision	Date	Author / Editor	Description
V1.0	Nov 20, 2020	Developed by: Operations Specialist Reviewed by: Head of Operations Department Approved by: President of the University Council	First released
V2.0	Apr 05, 2023	Developed by: Operations Specialist Reviewed by: Head of Operations Department Approved by: President of the University Council	Updated information